Refund policy

STORE CREDIT ONLY. We do not offer cash refunds and any refunds will be issued in store credit only. provided such return is made within 5 days of delivery with valid proof of purchase and provided such products are returned in their original conditions. If you wish to request a store credit, please contact mollyjhurford at gmail.com. Please allow a minimum of 5 of days from our receipt of the product to issue you store credit and receive return instructions.

 

Return Shipping Policy
You are responsible for all shipping and handling charges on return items. You bear the risk of loss during shipment. As such, we strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.

 

Chargebacks
You agree to make every attempt to request a refund prior to attempting a chargeback with your financial institution or any third party payment processor we use to process payment on our Site. We reserve the right to present proof of your access and these Terms any third party investigating the dispute. We reserve the right to recover any of our of our costs and expenses, including legal fees, in the event we are successful in disputing any chargeback you initiate.

Questions? Email info at stronggirlpublishing.com. We’re happy to work with our customers on a case by case basis, but as a small business, we simply can’t offer a no-questions-asked blanket return policy!